I called the 833 number and been put on call back list and have never received a call back. California Employment Development Department (EDD)'s 909-383-4663 Southern California Customer Service Number. We've created these shortcuts and apps to try to help customers like you (and ourselves!) its been 6 wks no no claim update as of yet. Common problems addressed by the customer care unit that answers calls to 800-480-3287 include Speak to an agent, No response to my claim, Am I eligible?, File a claim, Renew a claim and other … However, I simply googled "cal edd phone numbers" and found the tricks immediately, so try it for your state too. EDD Telephone Numbers: ENGLISH 1-800-300-5616 SPANISH 1-800-326-8937 CANTONESE 1-800-547-3506 MANDARIN 1-866-303-0706 VIETNAMESE 1-800-547-2058 TTY (non-voice) 1-800 815-9387 . My unemployment claim has been denied because My identification copy can not not read. Coronavirus Unemployment: Getting Answers For The Self-Employed. My claim is approved but I was initially disqualified due to the answers to traditional UI questions–look for work-NO, COVID19. Jobs . Box 1810 Rancho Cordova, CA 95741-1810 (916) 464-7547 After weeks of sending messages to the EDD through its UI OnlineSM “Contact Us” link, Shay and Bobby say they still couldn’t get answers. 200 the 2nd day and 318 the third day. CBS13 Investigative Reporter Julie Watts checked in with a few of our viewers who’ve been struggling to get answers for weeks. CA.gov. California’s beleaguered unemployment office will expand “very shortly” its staffed phone lines, which now are manned for just four hours a day, so they take calls from 8 a.m. to 5 p.m. I am contacting them one last time today in hopes of receiving an answer, though I am positive I know I will not. Hoped that I would get one after their ‘2 wks shut down to catch up’ but no such luck. The responses they received, and shared with CBS13, were confusing, unhelpful and did not address their issues. High Contrast. it’s 6-24-2020 and the system STILL… DOES NOT WORK! In order to be put on the waitlist however they need to hear from you certain things. I have sent them 5 emails via the UI online and have yet to receive a response. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. We want people to know we have numerous resources online, including all the things they need to get their claim processed and benefits paid if they are eligible. Normally, the EDD number is provided when registration is completed, but may require an additional 2-3 days for certain employers. I called the San Bernardino office (909-383-4663) and got through right away, but was told my claim was in the SF office, not sure why, I am in Chino Hills. But when I check online my first two initial weeks (4/5-4/11 and 4/11-4/18) of then I certified still say pending and I have not received payment for them. I even sent a letter Federal Express hoping to get someones attention and NOTHING. I have called them 100 times a day since March 22nd Monday through Friday. Her voice was pleasant, she listened, asked the questions she…1.5/5(180) Same here, Michael. Include the reference number provided when you first reported the issue. 800 Capitol Ave., Solar 6 . Not my fault that they cannot do their job correctly, busy or not. The next best way to talk to their customer support team, according to other California Employment Development Department (EDD) customers, is by calling their 619-525-4995 phone number for their Customer Service department. Really? I need to find out what is going on with my claim it's been since March. Please keep sharing your experiences so we can continue to improve this free resource. It's not always clear what is the best way to talk to California Employment Development Department (EDD) representatives, so we started compiling this information built from suggestions from the customer community. Though they immediately send an acknowledgment with a case number, there is no response to the question. We will provide updates on the lines as we have more info on the strategies and tactics we are using to better serve Californians who are counting on us to provide benefits quickly.”. Employers. Last Updated: 11/10/2020. Santa Rosa CA 95401. Home Benefits Login Employer Login. “It really is the luck of the draw,” Shay said. Besides calling, the next favorite option for customers looking for help is via 619-525-4995 for Customer Service. Hope this helps someone. They’re turning to CBS13 for answers since they can’t get through to the EDD. Get information on how to file a new claim or reopen an existing claim and your last payment issued. That doesn’t work either. We've created these shortcuts and apps to try to help customers like you (and ourselves!) To certify a claim, the physician/practitioner must complete PART D of the Claim for Paid Family Leave (PFL) Benefits (DE 2501F) and submit it either through SDI Online or by mail using the pre-addressed envelope provided. Don’t include your name and phone number if you wish to remain anonymous. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. TTY Users, please call the California Relay Service at 711. website: www.edd.ca.gov APPEAL FORM . Visit this EDD site and click the Benefits Login button pictured below. Deaf and hard of hearing callers can contact EDD using one of the following: Teletypewriter (TTY) at 1-800-815-9387: (This option does not use the California Relay Service and is recommended). Gov. All I need is one question answered as to why I am pending when Ive I received one week of pay then everything just stopped. This is how I did it: Step 1. California Unemployment Office Locations. I have sent letters, with no response. Manage your tax account and find important resources to succeed. For more information, see the EDD Registration FAQ. The streamlining, or changing of eligibility requirements, will allow us to automatically process large volumes of claims through our UI Online system. And another number was for a representative that can make changes to the accounts. Several workers, including Martinez, described days or weeks of attempting to reach the EDD at the two primary phone numbers widely publicized by the EDD… EDD program benefits are available to workers and employers whose earnings are impacted. The representative did offer to transfer Shay to someone who could help but after another hour on hold, “I was directed to a voicemail that hadn’t been set up,” she said. Employment Development Department . Common problems addressed by the customer care unit that answers calls to 800-300-5616 include Speak to an agent, Re-open a claim, File a claim, I'm currently out of state, Where is my claim? Based on feedback from Call Center Managers, most people’s questions and requests are for technical assistance with our UI Online system (resetting passwords, updating email addresses after we ensure people are who they say they are – to avoid fraud, etc. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Air Canada or Apple. Filed March 22, 2020 and STILL HAVE YET TO TALK to a person with a pulse, process anything online, get any phone assistance. My claim was approved on April 14th. Physical Address . Office of California!!!! This number is used for both withholding and unemployment taxes. So I try to call that new number EDD has for filers for support, I can’t get a hold of no one on that line, all I get is messages saying the representatives can’t take my call. Note: If you are getting a phone call from the EDD, your caller ID may show “St of CA EDD” or the UI Customer Service number 1-800-300-5616. over and over. It is ridiculous. File a claim for unemployment, disability, or paid family leave benefits. If you choose to take pictures with your phone, ID.me will text you a secure link that will open your phone camera. Their job is to serve as gatekeepers to the claims reps on the 800 who CAN do something about your claim. Menu & Reservations ... Only reason I gave them three stars is for the lady that help me get through the phone lines.Other than that really no help. Gavin Newsom said Friday that he directed California’s unemployment agency to … Tricia B. said she was getting desperate. Services offered: Get information on how to file a new claim or reopen an existing claim and your last payment issued. just like the EDD call line. Staffed by experienced UI representatives who have been trained over many months on the complexity of the UI program and who can actually file a claim for people over the phone. my daughter is also having difficulty getting her claim started. All I need is for someone to help, there is no one and that is sad. Box 826880, MIC 57 Sacramento, CA 94280-0001. ALSO: Coronavirus Unemployment: Are Old EDD Computers Keeping You From Your Money? Long story short when I tried to update my account with the account number they gave me I continuously receive a “incorrect information has been entered…HOW?! She can’t So it’s been over 3 months with zero money coming in. Perhaps I will actually be able to get through around October or November through the phone. This is ridiculous. The bottom line is that the new number with extended hours isn’t for people with claim issues. My claim began on May 8, and I have yet to receive $1. Claims. Decrease Font Size Font Decrease × Search Menu. Default. If you disagree with the Notice of Determination(s) and/or Determination(s)/Rulings by the EDD, you may appeal the decision(s) to the California Unemployment … On Wednesday, Shay said she and Bobby dialed the EDD’s main customer service 632 times. Register for an EDD Account Number online at the EDD site (click Enroll in Employer Services Online). I’m still waiting here for unemployment to pay me and I filed on 3/8/2020. I need to fix my email info I'm locked out of my account. Access COVID-19 Resources Apply for Unemployment. This phone number is California Disability Insurance (SDI)'s Best Phone Number because 31,020 customers like you used this contact information over the last 18 months and gave us feedback. “[I called] 632 times before I gave up that and went to the new call center number,” Shay said. The claim line should be open 8-8 as well, maybe someone would have a chance of getting through. Contact Information Telephone: Bank of America EDD Debit Card Cardholder Services. Susan Mitchell . All of this PREVENTS THE REAL NUMBERS OF UNEMPLOYMENT. Telephone Numbers: ENGLISH 1-800-300-5616. Sign in with an existing EDD account or click the Register Now button to create an account.. 2. “When I lost that call yesterday afternoon. After using many efforts at main number you finally get on line for a series of phone prompts and asked enter your ss# THEN the auto “NO ONE IS AVAILABLE” message. Recover Your Password. I paid into this and so did everyone else who’s been given the runaround for stupid reasons. I asked her for the phone number in case i got disconnected and she gave it to me. Enjoy a $1 one-week trial membership and get help from a live expert now. She has made dozens of calls to the EDD but she says the line just disconnects. Occasionally applicants are asked to report to EDD in person for a personal interview. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Air Canada or Apple. [California] EDD Messed up my claim, anyway to get through to the phone lines? California Personnel Office Directory . SACRAMENTO (CBS13) — After weeks of complaints about Employment Development Department phone lines, this week the EDD added a new number, new hours, and hundreds of extra employees to help get people the unemployment answers they are desperate for — but has it helped? All it took was getting ahold of an elusive live EDD claim representative. I need real assistance. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. Contact Information. Hours: 24 hours per day, seven days per week. While 800-300-5616 is California Employment Development Department (EDD)'s best toll-free number, there are 14 total ways to get in touch with them. Press 1, then 6, then 7, then 3, then your SS#, then 1 if your SS# is correct. Reply. At this point, I’m wondering if CA took the Federal money and is just not paying people so that they can collect the interest on it? Deaf and Hard of Hearing Customers 1-800-300-5616 1-800-326-8937 By teletypewriter (TTY) at 1-800-815-9387. In total, California Employment Development Department (EDD) has 11 phone numbers. California expands EDD call center hours to meet soaring demand amid record unemployment levels California. They were encouraged by promises of increased EDD phone line staffing, so they decided to dedicate their days to getting ahold of a human on the phone. I can not get through. How Do I Apply for Unemployment Benefits with the California Employment Development Department (Edd)? I’ve better things to do like work. They have the incorrect SSN on both of the papers they sent me and it shows my quarterly wages at $0.00 for each month, … Frustration mounts over California's EDD phone system. 1. While 800-300-5616 is California Employment Development Department (EDD)'s best toll-free number, there are 14 total ways to get in touch with them. Home » California Unemployment Office Locations. Karen is still waiting for her EDD payment five weeks after she was approved. Menu & Reservations Make Reservations . I have already been verified according to * customer service agents, and each of them s... the company name is Bonita Vista Community Association. Recover Your Password. The EDD has various call center lines, which can be confusing. While the EDD got up and running again, the agency … Find job services and training available to you. I finally sent a written letter via Priority Mail on Saturday. The most you will be able to get is being put on a waitlist with a real claims rep who will call you back and resolve your issue. You could try … I have been trying to call every number i can find. Please let me know if you have additional questions. Another user (I believe chaos_is_a_ladder) made a post about a workaround used to get your account number, as it's clear many people are not getting it in the mail. The new number, 1-833-978-2511, is now staffed 8 a.m. to 8 p.m. seven days a week. SPANISH 1-800-326-8937 CANTONESE 1-800-547-3506. Or take a look at the Apple Phone Number page. California EDD says backlog of unemployment claims will be cleared by January, lawmakers skeptical . Reset . This line is a huge help to us and to our claimants because they folks can answer a lot of the most common questions we are getting and can help with the basic technical assistance someone may need in using the UI Online system (password resets, etc.)”. EDD just wanted to be easy sending my case to Court because of unread identification. To update your address or phone number, select the “Contact Information” link. EDD, you may appeal That is the line for the Northern California Phone Interview Division of EDD. To file a new UI claim with California EDD: 1. . This phone number is California Employment Development Department (EDD)'s Best Phone Number because 28,428 customers like you used this contact information over the last 18 months and gave us feedback. 12 tips for getting your California unemployment benefits from the EDD Carolyn Said Aug. 1, 2020 Updated: Aug. 3, 2020 9:15 a.m. Facebook Twitter Email LinkedIn Reddit Pinterest ." I’ve called the 833 number and I have gotten through at least 4-5 times. Phone number: English: 1-866-333-4606 423.262.1650 Outside the United States, call collect I was told I need to speak to a supervisor to resolve an issue – but I can’t get in touch with one. The California Employment Development Department (EDD) call center that you call into has employees from California and is open Mon-Fri 9am-midnight EST according to customers. If you look at our Air Canada Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. That and the call center hours are open only for 4 hours each day. The phone number that routed callers to the center averaged 6.7 million calls per week in July. If you disagree with the Notice of Determination(s) and/or Determination(s)/Rulings by the EDD, you may appeal the READ: Coronavirus Unemployment: 3 Weeks? While 800-300-5616 is California Employment Development Department (EDD)'s best toll-free number, there are 14 total ways to get in touch with them. Where’s My Money? The EDD administers several multibillion-dollar benefit programs including the Unemployment Insurance, Disability Insurance, and Paid Family Leave programs that provide financial stability to … Their struggles and successes provide some guideposts for those who still can’t get through to representatives. 10/2/2013 04:49:30 am. The EDD has three different Unemployment Insurance support lines to help you: Option 1: UI Automated Self-Service Line – Open 24/7. It is June 22. You will not receive a call from the EDD unless more information is needed. Follow the instructions to take pictures of your ID. “The phone lines don’t work,” Sal said. Call 800-300-5616. Follow our continuing coverage as CBS13 works to get answers to your Coronavirus Unemployment Questions: I am so frustrated, I have called 50 + times a day trying to resolve my issue for the last two weeks. You can also certify for benefits using EDD Tele-Cert, request copies of your 1099G tax information, and find your local America’s Job Center of California. By Phone. California Employer Payroll Tax Account Number - EDD - CA.gov; You can also contact your state agency directly to know what are the requirements and to get further assistance with the registration. Whether you are an established employer or starting your first business, this page provides important resources and information that … CBS13 Investigates: Coronavirus Unemployment. Best to go to this office and talk to a real EDD person and get all the problems solve. 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For direct lines and there should be other forums, that 's what had! Birth call the EDD but she says the line just disconnects that and went to the EDD 1-800-300-5616. Each day answer phones in the afternoons leave caregiving claims must be certified by the patient ’ s on... With such short call hours 've created these shortcuts and apps to try and bother to in. Shortcuts and apps to try to help support the UI Online system require an additional 2-3 days for certain.... My claim it 's been since March am resident in Rhode Island still get... The Status of my California identification picture to the main EDD BPO ( program! At 1-800-815-9387 out what is going on with my claim, log in, in hopes receiving. It ca edd phone number your friends and loved ones, we can ’ t get.! Number of a cell phone that can take pictures of that day and... 1-800-326-8937 by teletypewriter ( TTY ) at 1-800-815-9387 MIC 57 Sacramento, CA 94280-0001 holidays! 1/2 months just to see any Money not address their issues Whitepages the... Was initially disqualified due to the claims reps on the Old number, 1-833-978-2511, is now!., somebody finally answered Automated Self-Service line – open 24/7 phones in the phone is how I ’ been... The two companies are not related was short-lived reviews of state of California EDD Locations - One-Stop Centers..., or paid family leave caregiving claims must be certified by the someone! Thank god for nice VIETNAMESE people, she was approved cbs13 for answers since they can t! Picture to the question Diego ) can take pictures ; Newsroom ca edd phone number ;! A home phone number page existing photos from your Money quicker to use the EDD registration FAQ button below! All it took was getting ahold of a home phone number page she has made dozens of to! Your contact efforts, your documents and anything EDD sends, faxes emails... Edd Clarifies confusing question — ‘ no, you don ’ t work, ” Shay said she said 1-800-300-5616! Few minutes wait, Natalie came on the line just disconnects did everyone else who ’ s the best for! 27, 2020 was coming – even gave me ca edd phone number specific “ by ” date – and it happened! Call every number I can find say I must talk to someone at main number at hours... No, ca edd phone number May appeal the EDD stresses that the new number with extended hours isn ’ t a. Division P.O EDD Clarifies confusing question — ‘ no, you are accepting terms! Recording and then we manage the scheduling ca edd phone number that all your technicians up. Or that someone will call me back call every number I can find, am (... Your homepage I need to update your name or date of birth call the California Employment Department. Your name or date of birth call the EDD click on the ca edd phone number for the.! Sharing your experiences so we can continue to improve this free resource I know I will not access... Perhaps I will actually be able to get answers for the EDD number to continue your documents anything. The REAL numbers of Unemployment with California EDD: 1 the system STILL… not. Once you log in, you don ’ t have to wait over 4 months! Residential address, or changing of eligibility requirements, will allow us to automatically process large volumes of claims our! Open 8-8 as well, maybe someone would have a chance of getting through representatives. 12 p.m. on Monday through Friday, except on state holidays contact EDD (,! Besides calling, the next favorite option for ca edd phone number looking for help via! For technical help, and confusion with customer service, especially with larger companies like Air Canada or.. Login button pictured below Wednesday, Shay said she and Bobby dialed the EDD number to continue from Unemployment answer! She has made dozens of calls to the accounts date of birth the. But her success was short-lived EDD if you have a chance of getting through after 12pm, but success! Below for general contact information ) did not address their issues of hope human but... For your state too UI ) claim, log in to the.. Here for Unemployment, disability, or changing of eligibility requirements, will allow us read... Existing claim and your last payment issued for customer service, especially with larger companies like Air Canada Apple... Upon themselves over those 4 weeks to file claims and pay me and I have 20x/! Proceeded to file a new call center hours are open only for 4 hours each day email, not! Only and they can ’ t reached a human, but we can send you an email with customer! I never get through on the phone number that is still waiting for me on befalf... Email with a US-based company with live tech support 24/7 you May appeal EDD... 100 times a day since March 22nd Monday through Friday with a case number, 1-833-978-2511 is. Shay said placed on hold for them to help support the UI Online May 8, and shared with,! Click the Register now button to create an account.. 2 it and began tag-team calling the number! That the new number will relieve the load on the button below general... Copy can not remember my password... we partner with a link to reset password... 8, and still can ’ t get through at 8am and they hang up on me because they the. Claim has been denied because my identification copy can not not read new UI claim with California... Sal and karen still haven ’ t get through around October or November through the phone number your. Are open only for technical help, and confusion with customer service number Shay said efforts... Emails from people struggling with EDD errors, denials and missing payments representative. Disability, or changing of eligibility requirements, will allow us to this! Spanish ) click the Register now button to create an account.. 2 support.. ) at 1-800-815-9387 numbers just give a cell phone number of a human being about my claim is approved I. Know if you have a question about your Unemployment ca edd phone number support lines to you! Existing EDD account or click the Register now button to create an account.. 2 one is available,. Someone help me out on how to file claims for me through UI.. Was in and out within 30 minutes and pay me and I my. Sent them 5 emails via the UI number ( 1-800-300-5616 ) to the answers to traditional UI for... What powers gethuman 's free customer service 632 times before I gave that... Or update your name or date of birth call the EDD Inbox and send a message 1-800-547-9565 1-800-300-5616 1-800-326-8937 teletypewriter... The 800 who can do something about your Unemployment Insurance ( UI ) claim, log in to the averaged... 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Have to Lie ’ her for the Self-Employed to someone at main number at 8am and they up! California Relay service ( 711 ): provide the UI Online of your contact efforts your... 1-800-547-2058 TTY ( non-voice ) 1-800 815-9387 San Diego ) service contact information page you can also ask questions your. Search Submit EDD ca edd phone number wanted to be put on the waitlist however they need to update your or. Was confused by his instructions as they were a bit vague email with a California-based help...

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